Returns Policy

This information is pertaining to Online purchases only.

Procedures.

We hope you love your order. However if your unhappy for whatever reason please see below.

If you are not completely satisfied with your online purchase, you have 14 days to return the items to us.

If your return falls out of this period we will not issue you a refund.

We will issue a full refund (excluding original delivery charge) on receipt, providing the items are in original unused & unworn condition* or we can exchange the item for a different size / colour if preferred.

Please allow 5-10 working days for refunds to appear on your account. If you would like an exchange please contact us before you return your order. Please note, if we are sending an exchange there will be a shipping fee of €7.

Postal Returns

Please contact us to foreverhc26@gmail.com and we would send you a returns form complete it and simply return it along with the item to the address provide

All returns should be processed within 14 working days. If you do not hear from us within this time frame then please track your item and if it shows that it was received then please contact our customer care team as there may be a reason we could not contact you or an issue with the return.

Please note:

  • The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

  • The cost of returning the item to us is your responsibility.

This returns policy does not affect your statutory rights.

Strictly NO RETURN on Earrings – for Hygiene reasons.

*Note: when trying on items of clothing, please ensure that you are not wearing perfume/aftershave or a deodorant which may leave a scent or marks on the item.

We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The item must be returned in its original packaging with any enclosed documentation.